F&Q
1. What types of bags do you offer?
We offer a wide variety of bags, including handbags, backpacks, tote bags, clutches, and more. Our collection features different styles and sizes to suit various needs and occasions.
2. Do you offer international shipping?
Yes, we ship worldwide! Shipping fees and delivery times may vary depending on your location.
3. How can I track my order?
Once your order is shipped, we will send you an email with a tracking number and a link to track your package online.
4. What is your return policy?
We accept returns within 30 days of delivery. The item must be in its original condition with all tags attached. Please note that shipping costs are non-refundable.
5. How long does shipping take?
Delivery times depend on your location. Standard shipping typically takes 5-10 business days. Expedited options are available at checkout.
6. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express) and PayPal. All payments are securely processed.
7. Can I change or cancel my order after placing it?
Once an order is placed, we process it quickly. If you need to make changes or cancel, please contact us within 24 hours. We’ll do our best to accommodate your request.
8. How do I care for my bag?
We recommend cleaning your bag with a damp cloth and storing it in a cool, dry place when not in use. Avoid exposing your bag to direct sunlight for long periods.
9. Do you offer any warranties?
We stand behind the quality of our products. If your bag arrives damaged or defective, please contact us within 7 days for a replacement or refund.
10. How can I contact customer service?
You can reach us via email at [support email] or by using the contact form on our website. We aim to respond to all inquiries within 24 hours.